Privacy Policy

Last Updated: December 2024

Effective Date: December 2024

Welcome to WalletCards ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services.

1. Information We Collect

1.1 Information You Provide

When you use WalletCards, you may provide us with certain information, including:

Account Information: Name, email address, and authentication data when you sign in with Apple.
Card Data: Loyalty card information including card names, barcodes, and associated brand details that you add to the App.
Photos: Images you capture or upload for card recognition and customization.
Support Communications: Information you provide when you contact our support team.

1.2 Automatically Collected Information

We automatically collect certain information when you use the App:

Device Information: Device type, operating system version, unique device identifiers.
Usage Data: App interactions, features used, crash reports, and performance data.
Location Data: With your permission, approximate location for location-based card recommendations.

1.3 Third-Party Services

We use the following third-party services that may collect information:

Apple iCloud: For data synchronization across your devices.
Firebase (Google): For analytics, crash reporting, and cloud functions.
App Store: For subscription management and payment processing.

We do not collect sensitive personal data such as data revealing racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation.

2. How We Use Your Information

We process your personal information for the following purposes:

Provide Services: To operate the App, manage your loyalty cards, and sync data across your devices.
AI Features: To recognize brands, find logos, and enhance card information using AI services.
Apple Wallet Integration: To generate and sign passes for Apple Wallet export.
Location Recommendations: With your permission, to suggest relevant cards based on your location.
Improve Services: To analyze usage patterns, fix bugs, and enhance user experience.
Customer Support: To respond to your inquiries and resolve issues.
Legal Compliance: To comply with applicable laws and regulations.

We may share your information in the following circumstances:

Service Providers: With third-party vendors who assist us in operating the App (cloud hosting, analytics, AI services).
Legal Requirements: When required by law, court order, or governmental authority.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
With Your Consent: When you explicitly authorize us to share your information.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to:

Provide you with the services you requested.
Comply with legal obligations.
Resolve disputes and enforce our agreements.

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest.
Secure server infrastructure.
Access controls and authentication requirements.
Regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of your personal data.
Rectification: Request correction of inaccurate data.
Erasure: Request deletion of your personal data.
Portability: Request transfer of your data to another service.
Objection: Object to certain processing of your data.
Restriction: Request limitation of data processing.

To exercise these rights, please contact us at the email address below.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Children's Privacy

WalletCards is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected and how it is used.
Right to delete personal information.
Right to opt-out of the sale of personal information (we do not sell personal information).
Right to non-discrimination for exercising your privacy rights.

10. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the App after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@cards-wallet.com